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Martin V

1 reviews | Active since Sept 2015

19 May 2023, 10:39

Dishonest and unreachable Woodford!

I have twice now used Foodford and each time I was disappointed. The first time they charged me a ridiculous amount to refill the car and the second time around they added a Misc amount of R86 afterwards. I have tried numerous times to get through to their customer service with no luck, goes to a voice message system that is full.

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Replies (2)
Woodford Car Hire
Woodford Car Hire's reply19 May 2023, 10:49
Official
Dear Martin 

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely.

Junaid Williams
The Woodford Group
Vison 2023 Team

MV
Martin V's update19 May 2023, 12:07
Reviewer Update
Dear Junaid,
If you really want this solved you can call me on my phone.
Regards,
Martin