kK
kayzin K

1 reviews | Active since Sept 2016

27 Sept 2016, 22:42

DISGUSTING SERVICE

<p>I car was rented on my behalf by BMW on call who use the services of Woodford. They were efficient and friendly and my car was delivered in no time. </p> <p> </p> <p>Upon me returning the car on the 27th of September I was met with the most shocking experience it made my stomach turn. </p> <p> </p> <p>It was alledged that I caused damages to the vehicle in question and was liable for a payment of R30 000 as per agreement, further more I was advised that a quotation of these damages was done and I would be sent a report for my viewing which is yet to materialise. Minutes after this phone call unauthorised transactions were made to my credit card. I'm now at a position to assume these were for damages seeing as no one felt it necessary to make me aware that these would be charged to my credit card. </p> <p> </p> <p>I've made countless phonecalls and no one has been able to give me answers. And I've countlessly explained that I would not accept these damages since I did not damage the car. My cry was met with a sarcastic Leon saying "well you should made sure there were no damages since it's a R400 000 car". </p> <p> </p> <p>I have never been so disgusted in my entire adult life. R5000 was debited from my credit card. And a few more unsuccessful transcations were made to the same card. Is this even legal? </p>

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