JVDM
JOHANN VAN DER MERWE
1 reviews | Active since Nov 2019
09 Mar 2025, 05:57
Disappointing Urban Cruiser
I booked a Polo and was given an Urban Cruiser instead, the car is underpowered and revs to high heaven when trying to overtake a slower car. My wife had a new Urban Cruiser for three months after which time we soil it an bought a BMW X1, what a difference! The power point for the cigarette lighter did not work and I therefore could not use the GPS for navigation.
Helpful (0)
Replies (1)0
Replies (1)
Woodford Car Hire's replyOfficial
09 Mar 2025, 08:05Dear Johann
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
CustomerCare
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
CustomerCare
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply09 Mar 2025, 08:05
Official
Dear Johann
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
CustomerCare
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
CustomerCare
The Woodford Group
Vision 2025 Team