SB
Segrin B

1 reviews | Active since Jan 2016

15 Jan 2016, 13:50

Did not deliver as promised

I had to collect the vehicle at 12 am but found the store closed. I had my family with me including my son who is a paraplegic and had to wait out in the cold early parts of the morning. This left me with no choice but to rent a private cab resulting in unplanned costs for my family.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply25 Jan 2016, 11:30
Official
Hello Segrinb,

Thank you for taking the time to provide feedback.

I assure you that all queries raised are being attended to and i am confident that we will resolve shortly

We assure you of our best attention at all times.

Yours Sincerely,
Customer Relations