Deposit refund takes ages not the 72hrs you see on their ads.

We booked a car for long term, and specifically asked for a Picanto, when we got there, we were given a Kwid. They promised to give us a call, to collect the Picanto the following week. They never did. Fine, we used the Kwid, as unsafe as it felt, brought it back with no scratch. It is now day 7 and we have not received our deposit back, inspite of emails we constantly send. We were told it will take up to 72 hours to get ir back, maybe my calculation are wrong, are we not passed that 72 hours? What is the use of securing the deposit on credit card, if it will still take ages to release the funds? It was our first time hiring with Woodford, I don't think I will ever go back. Release our funds, we do not owe you anything.