SM
Shane M
1 reviews | Active since Jun 2011
26 Nov 2025, 15:54
Deposit Refund Disaster
Extremely disappointed. I have been waiting over a month for my deposit refund. Woodford blames the bank, the bank blames Woodford, and as the paying customer I’m left stuck in the middle with no resolution. This level of service is unacceptable. I would strongly advise others to avoid this company.
Helpful (0)
Replies (2)0
Replies (2)
Woodford Car Hire's replyOfficial
27 Nov 2025, 07:14Dear Shane
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply27 Nov 2025, 07:14
Official
Dear Shane
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
SM
Shane M's updateReviewer Update
27 Nov 2025, 07:31I have emailed your team on numerous occasions!!!! Nobody is able to assist. You have my internal details and can contact me via your channels.
SM
Shane M's update27 Nov 2025, 07:31
Reviewer Update
I have emailed your team on numerous occasions!!!! Nobody is able to assist. You have my internal details and can contact me via your channels.