AL
Alex L

1 reviews | Active since Jul 2015

16 Sept 2015, 08:58

Deposit refund delay

Always need to phone a few times to get a deposit refund back. Last time was simply unreal - car returned 30 August all in order, deposit has not been received to date, 16 September. They blame Standard Bank but why other service providers return deposits in good time? Am fed up

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply17 Sept 2015, 13:32
Official
Hello Alex_ZA,

Thank you for taking the time to provide feedback.

I assure you that all queries raised are being attended to and i am confident that we will resolve shortly

We assure you of our best attention at all times.

Yours Sincerely,
Customer Relations