SN
Sandile N
1 reviews | Active since Jan 2024
29 Jan 2024, 14:22
Deposit not returned
I write this review with disappointment because Woodford Springfield has not released my holding deposit for 2 weeks now. The vehicle was returned as per agreement. What makes it worse is the non existent customer service, who should be knowledgeable with these queries. With this kind of poor service I doubt I'll ever use their service again.
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Replies (1)Woodford Car Hire's replyOfficial
30 Jan 2024, 07:49Dear Sandile
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply30 Jan 2024, 07:49
Official
Dear Sandile
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
