JW
Johan W
1 reviews | Active since Jun 2011
10 Feb 2020, 10:59
Deposit not repaid after 1 month
I rented a car at Capetown Airport. Ref CT-28657 This was on 10 Jan 2020. Returned the car flawless on 19 Jan. My R5000 deposit is still not repaid. Trying to phone Woodford on the advertised numbers on the Website is as bad as trying to phone a SOE dept. The phone rings for 2 minutes and then you get cut off. Repeated tries, same thing. Both Cape town and Johannesburg numbers Im suspecting ********** actions here.
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Replies (3)JW
Johan W's updateReviewer Update
10 Feb 2020, 11:03And if this is not bad enough, My brother in Law, and my Son in Law Also rented for the same period, same branch, and they have exactly the same problem. So my case is definitely not an isolated one
JW
Johan W's update10 Feb 2020, 11:03
Reviewer Update
And if this is not bad enough, My brother in Law, and my Son in Law Also rented for the same period, same branch, and they have exactly the same problem. So my case is definitely not an isolated one
Woodford Car Hire's replyOfficial
10 Feb 2020, 13:24Thank you for taking the time to review Woodford Car Hire.
We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly.
Thank you again for your support and the invaluable input that will guide us in improving our service to you.
Sincerely,
The Woodford Customer Service Team
Woodford Car Hire's reply10 Feb 2020, 13:24
Official
Thank you for taking the time to review Woodford Car Hire.
We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly.
Thank you again for your support and the invaluable input that will guide us in improving our service to you.
Sincerely,
The Woodford Customer Service Team
JW
Johan W's updateReviewer Update
10 Feb 2020, 13:48On the same day, same airport we rented 3 cars for the same duration
- Myself
- My brother in Law from Australia
- My son in law.
NONE of us received our deposits back yet. So my case is not an isolated case. I suspect ********** actions here
- Myself
- My brother in Law from Australia
- My son in law.
NONE of us received our deposits back yet. So my case is not an isolated case. I suspect ********** actions here
JW
Johan W's update10 Feb 2020, 13:48
Reviewer Update
On the same day, same airport we rented 3 cars for the same duration
- Myself
- My brother in Law from Australia
- My son in law.
NONE of us received our deposits back yet. So my case is not an isolated case. I suspect ********** actions here
- Myself
- My brother in Law from Australia
- My son in law.
NONE of us received our deposits back yet. So my case is not an isolated case. I suspect ********** actions here