CM
CANDICE M
1 reviews | Active since Apr 2013
05 Mar 2024, 02:58
DEPOSIT NOT PAID BACK. R5000 ******
I returned the car on 25 February after numerous attempts of trying to renew my contract. It is now 05 March AND MT DEPOSIT HAS NOT BEEN PAID BACK
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Replies (2)
Woodford Car Hire's replyOfficial
05 Mar 2024, 08:33Dear Candice
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply05 Mar 2024, 08:33
Official
Dear Candice
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
CM
CANDICE M's updateReviewer Update
05 Mar 2024, 12:17Your customer care team is not helpful at all. They have now asked me EMAIL THEM MY FULL CREDIT CARD DETAILS which I obviously cannot do. My credit card details are on the system. Why are you guys continuously trying to ***** money from me. I want my refund.
CM
CANDICE M's update05 Mar 2024, 12:17
Reviewer Update
Your customer care team is not helpful at all. They have now asked me EMAIL THEM MY FULL CREDIT CARD DETAILS which I obviously cannot do. My credit card details are on the system. Why are you guys continuously trying to ***** money from me. I want my refund.