NM
Nomthie M

1 reviews | Active since Jun 2018

08 Jun 2023, 08:21

Deposit ****med by Wood Ford car hire.

I returned a rental car on the 26th of May 2023, 9 working days later I haven't received my deposit back. everyday its new stories

0
Replies (3)
Woodford Car Hire
Woodford Car Hire's reply08 Jun 2023, 08:32
Official
Dear Nomthie 

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely.

Junaid Williams
The Woodford Group
Vison 2023 Team

NM
Nomthie M's update08 Jun 2023, 14:24
Reviewer Update
Thank you!

I just received my money back; I can't believe I had to fight for it.
Woodford Car Hire
Woodford Car Hire's reply08 Jun 2023, 17:03
Official
Thank you for your feedback. I truly apologize for the delay. However please note that the deposit was cancelled at the branch when you returned the vehicle the problem was with your bank.