wJ
wenzel J
1 reviews | Active since Feb 2020
05 Mar 2024, 12:11
Deposit and refund not PAID
Our family visited us from New Zealand and rented a car from woodford. They are yet to receive their deposit and credit refund of their invoice. At time of rental the agents has confirmed deposit nad credit will be refunded 72 hours from when car has returned.
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Woodford Car Hire's replyOfficial
05 Mar 2024, 12:14Dear Wenzel
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply05 Mar 2024, 12:14
Official
Dear Wenzel
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team