SM
Siphamandla M

1 reviews | Active since Nov 2015

01 Nov 2015, 14:57

Delayed refund

A car was hired by my car dealer on my behalf. I was required to pay a deposit of R 1000 which I was informed that it will be refundable if I return the car filled with a full tank fuel. The car was returned on 1 October 2015 in good condition and filled with full tank but i have not received my refund. When I phoned them they promise to follow up and call me back but they never do. I will soon lodge a complaint with the dealer not to use them again.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply02 Nov 2015, 15:38
Official
Hello smakhaya,

Thank you for taking the time to provide feedback.

I assure you that all queries raised are being attended to and i am confident that we will resolve shortly

We assure you of our best attention at all times.

Yours Sincerely,
Customer Relations