GS
Graeme S

1 reviews | Active since Jun 2016

06 Mar 2026, 13:33

Delay in rental car being ready.

Booked car well in advance, flight arrived on time. Still had to wait 45min for my car to come from their depot to the airport. Made me late for my 1st meeting & the subsequent knock-on effect. 2nd Time I've had this issue @ CT International.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply06 Mar 2026, 15:35
Official
Dear Graeme

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2026 Team