Daylight ******s

*******. First they gave me the wrong vehicle, and they just verbally apologised, I was in a rush to leave so I did not debate. Next day they reach me through the emergency contact I provided (my phone was on) just to ask me what vehicle they gave me and no explanation to the reason for the call. Worst was how they terminated my contract when I requested for an extension for a day as it would be more cost effective for me to extend rather than pay for excess mileage. Waited for this correction from 07h30 until 09h30 as they called their manager who was unavailable so I left after being told they will communicate via e-mail for them to tell me. Please note that once the contract has been closed we are unable to re-open the contract. I do apologize

No one cares about customers in this company, they all find quick ways to take your money instead of making easy reasonable efforts on possibilities of cost saving alternatives.