XB
Xolani B

1 reviews | Active since Aug 2014

27 Sept 2023, 20:26

Daylight *******

The vehicle was returned by my partner whom was registered as an additional driver, she was there waiting for someone to inspect the vehicle and after everything was done I received an invoice with an extra day charger.

I called to find out why I was charged more what I was supposed to be pay, then I was told that the vehicle was supossed to returned at 08:59 but it was returned at 09:06 not considering the time when my partner arrived and waited for someone to inspect the vehicle and also not considering the time it was taken to do the inspection up until the time when the caption was done in the system.

This is a daylight *******.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply28 Sept 2023, 16:28
Official
Dear Xolani

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely.
The Woodford Group
Vison 2023 Team