JH
Johan H

1 reviews | Active since Apr 2024

04 Apr 2024, 19:54

Customer telecommunication needs to be looked at.

Quick and easy to book online and so, the consultant who help me (can't remember his name) was very helpful, friendly and efficient to get me sorted and going.

But, just don't try to call the Cape Town branch you will not get hold of them even when you asked for a call back or even talked to a Woodford agent that also requested a call back for the Cape Town branch to give me a call back.

Other than the issue getting hold of the Cape Town branch, returning the car was easy to drop off and within 72 hours my deposit was paid back to me.

I'd definitely use them again as their prices are well priced for what you get.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply05 Apr 2024, 07:08
Official
Dear Johan
 
Thank you so much for your positive feedback and for taking the time to post this review. 
 
We are so glad you're happy with the service received. 
 
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
 
Thank you for your support and patience.
 
Yours sincerely.
 
Abigail Mentor
The Woodford Group
Vision 2024 Team