zK
zai K

1 reviews | Active since Apr 2013

08 Dec 2015, 07:01

CUSTOMER SERVICE PAR EXCELLENCE

I had booked a hatch unwittingly and wanted a car with a boot whilst most car hire companies will request you cancel the entire booking pay a penalty and re-book - not woodford. they simply changed my booking to the upgraded car without the hassle of doing all the unnecessary paperwork saving me time. THANK YOU Tafadzwa Kambewa YOUR EFFICIENCY IN RESOLVING THIS MAKES YOUR CUSTOMER SERVICE RIGHT UP THERE WITH THE BEST!

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply09 Dec 2015, 09:56
Official
Hello khan73,

We are humbled by your compliment and will strive to maintain high customer service levels.

The team will be briefed accordingly.

We look forward to serving you in the near future.

Yours Sincerely,
Customer Relations