JB
José Bouças

1 reviews | Active since Jan 2024

02 Jan 2024, 10:54

Could be better

28/Dez, reserved for 10AM, but had to wait for 50 min after that for the car to get in my hand(because they were cleaning it). Even so, it came dirty. Since we were delayed and the staff looked prety busy (others clients were wainting too) we move on with our (delayed) agenda. After a few miles, to find out a strange noise on one weel, that ofered us a sense of insecurity, but looking at thwe weel, everything looked ok. Rest of the car, nice. No ohters things to point. Delivery went fine. Good price.

0
Replies (2)
JB
José Bouças's update02 Jan 2024, 11:19
Reviewer Update
Forgot to mention: Cape Town agency
Woodford Car Hire
Woodford Car Hire's reply03 Jan 2024, 09:06
Official
Dear Jose

Thank you so much for your feedback and for taking the time to post this review. 

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.

Thank you for your support and patience.

Yours sincerely.

Nosimo Nthembu
The Woodford Group
Vison 2024 Team