Complaint on Woodford car hire

Item: Woodford Car Hire
Rating: 1
Author: Kagiso M

I booked a car with Woodford but was unable to take the car due to them requiring credit cards.I was informed that my money would be refunded in 7-14 days but to date I have not received my refund.I sent all the banking required on the 22 March already.Refund money Woodford car hire

Helpful (0)

Replies (2)

Woodford Car Hire's replyOfficial

18 Apr 2024, 12:11

Dear Kagiso

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team

Woodford Car Hire's reply18 Apr 2024, 12:11

Official

Dear Kagiso

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team

Kagiso M's updateReviewer Update

18 Apr 2024, 13:23

Hi Abigail

I have sent several emails this week to follow up on my refund and all I get is that the process is with finance.I need to know when the payment will be made.

Kagiso M's update18 Apr 2024, 13:23

Reviewer Update

Hi Abigail

I have sent several emails this week to follow up on my refund and all I get is that the process is with finance.I need to know when the payment will be made.