Collecting Kilometers Discrepancy Concern

I would like to bring to attention my experience with Woodford. Although the service is great, It has come to my attention that there is something I observed regarding the kilometers as stated on Closed Rental Agreement documents. I have been Woodford client since 2023 and I am aware of the extra kilometers terms. On 24/10/2025, I hired a car at Lanseria branch (WWGP01B68B) and as always, I was sure that I would not go over the kilometers with the trip I was taking. I was taken by surprise when returning the car that I was informed that my kilometers were over by 21km and I was made to pay R63.00 at R3.00p/k (RA# HLAT81-2297). I took note of the kilometers when I received the car. I even had an argument with the guy who received the car but did not get any satisfactory response. Since then, I made it a point that I took pictures of the kilometers when I receive and return the car. On 31/01/2026 I hired a car at Cape Town branch (WWGP01E0A3). When collecting the vehicle, the kilometer reading on collection as I took a picture were 7360 and returning kilometers were 7603, but the Closing Rental Agreement document (RA# CPTT81-171429) is showing 7356 collecting kms, a discrepancy of 4kms. On 20/02/2026 I again hired a car at Lanseria Airport branch (WWGP01FED8). The kilometer readings on collection as I took a picture were 11159 and returning kilometers were 11845, but the Closing Rental Agreement document (RA# HLAT81-3566) is showing 11149 collecting kms, a discrepancy of 10kms. This raises a concern for me as when I sign for the agreement on the system, the only thing explained as a client/driver is terms and conditions and advised that the agreement will be emailed. There is no where one is informed of the collecting kms recorded on the system visa vie actual kms as in the car. One will only receive the email 10-15 minutes after driving off. The kilometers discrepancy is actually misleading the client/driver such that one will think that they will be within agreed kilometers whereas one will be made to pay for unknown kilometers as happened to me. I would recommend that Woodford afford the client/driver to compare the kilometers on the system and the actual kilometers on the car before signing the agreement so that the discrepancy is corrected before hand.