1 reviews | Active since Feb 2017

08 Aug 2023, 10:36

Check your final bill !!!

Such a simple query on free KM allocation being incorrectly charged is taking so long to be resolved.

0
Replies (4)
Woodford Car Hire
Woodford Car Hire's reply08 Aug 2023, 11:22
Official
Dear Jason 

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely.

Junaid Williams
The Woodford Group
Vison 2023 Team

's update08 Aug 2023, 12:47
Reviewer Update
Hi Junaid
Why did I just recieve an email from HelloPeter stating that you reported my review as false?
I have sent them the evidence and trust that they will keep my review active.

Why not just sort our my invoicing and then perhapse I would remove the complaint.

Regards Jason
Woodford Car Hire
Woodford Car Hire's reply08 Aug 2023, 12:55
Official
Dear Jason , please check your email and respond , your invoice was amended for you and the query was rectified as you were liable for some km as well.

Nomathemba Mhlongo
The Woodford Group
Vison 2023 Team

's update08 Aug 2023, 12:59
Reviewer Update
Hi Nomathemba

Yes it has now been rectified and apology recieved from your office but only after my post to HelloPeter.

My point was why did you report my negative feedback as false and remove my compliant from HelloPeter it is important that people check their account if Woodford make these errors.

Regards Jason