RR
Ricky R

1 reviews | Active since May 2023

08 Aug 2023, 17:01

Check your car's fuel tank when collecting!

On collection; car did NOT have a full tank of fuel, and afterwards, was charged for a full tank of fuel (even though car was not full on collection - photos and inspection as evidence) other than that, service great on pick up and drop off. - now to fight for refund on fuel

0
Replies (3)
Woodford Car Hire
Woodford Car Hire's reply10 Aug 2023, 07:05
Official
Dear Ricky

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely.

Shaylene Hill
The Woodford Group
Vison 2023 Team
RR
Ricky R's update10 Aug 2023, 13:46
Reviewer Update
I have contacted your support - I await actual support from your team
Woodford Car Hire
Woodford Car Hire's reply10 Aug 2023, 15:23
Official
Dear Ricky

Thank you for your valued feedback.

I can assure you we will resolved this.

Yours Sincerely.

Shaylene Hill
The Woodford Group
Vison 2023 Team