NH
Neville H
1 reviews | Active since Apr 2013
01 Dec 2023, 19:27
Charging for Services Not Used
Hired a vehicle through them at King Shaka Airport and returned it at King Shaka as well after 4 days having only done 263 kilometres of travel around Durban. A few days later I get an invoice from Woodford for nearly R460 for tolls between Pretoria and Polokwane {Pietersburg} in Limpopo Province basically between 650 and 1000 kilometres each way from Durban after many emails and a few phone calls with promises to return calls and rectify ,no rectification or returned calls. In other words all promises ,NO ACTION !!!!!!
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Replies (1)Woodford Car Hire's replyOfficial
02 Dec 2023, 09:12Dear Neville
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
The Woodford Group
Vison 2023 Team
Woodford Car Hire's reply02 Dec 2023, 09:12
Official
Dear Neville
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
The Woodford Group
Vison 2023 Team
