SP
Siyabonga P

1 reviews | Active since Mar 2019

13 Oct 2023, 17:02

Charging Client fees you can't explain is *****!

Money deducted by Woodford without client consent is uncalled for, can't even tell what you being billed for. Even charged for toll-gate fees you know nothing about but you not being refunded instead you are told stories. Pathetic service!!!

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply13 Oct 2023, 20:09
Official
 
Dear Siyabonga 

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back. Please note that i have escalated this matter to our risk department for investigation i will revert with feedback tomorrow.

Thank you, your support is highly appreciated.

You may email us on ***

Yours Sincerely.
Smangele Mbhele
The Woodford Group
Vison 2023 Team