CS
Chabi S

1 reviews | Active since May 2024

10 Aug 2024, 11:05

Chabi

Communication connections with your branch at OR Tambo by phone is not easy. Response on faulty vehicle was not prompt. I selected a Toyota Cross and was given a Toyota Urban Cruiser, with this I had an problem on the luggage space. Otherwise I was impressed with the assistance by the personnel at the counter. A gentleman by the name of “Puti” was very helpful when I went back to swap the vehicle. Thanks you Puti.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply12 Aug 2024, 07:19
Official
Dear Chabi

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

Customer care will be in touch with you shortly

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team