Carte Blanch worthy!

First things first: They left us the whole month before our booking collection without telling us that the car we are taking is a strictly credit card vehicle. We were prepared to pay the deposit on a debit only to find out on the day that oh no sorry we cannot process it. It is even funnier that the lady helping us was proceeding as normal then oh no I have to ask my manager why it’s not going through as a debit card. On top of that they bring us the wrong car! I asked for an 8 seater they bring a 7. For a whole month I had 8 passangers then on the day boom!

The cherry on top the booking was for 13:00. I had said that we are going to be late and arrived around 14:00 tell me why I was at the branch in Rosebank for 2hrs before the car arrived! Let alone I had to wait for the person who could help me with their credit card.

The car (V300D) they brought was so faulty! The seat was not properly secured and kept sliding. Had I not taken any pictures they weren’t going to do a 360 inspection! At this time it’s 17:00!! As soon as we hit the road tyre warning pops up! I’m thinking I drove over a nail. Ofcourse I checked for the nail to nothing. Stopped at Roadside Sasol pumped up again as it popped up.

In the morning we woke up to the car on the floor. Luckily where we were staying they had a filling station right outside. From there I had to go to SupaQuick to try and patch the wheel. Only to find a cracked rim repaired with guess what?! Q-BOND!

I paid R100 for the service for changing it to a spare! However because of the full vehicle I was worried that the spare would be problematic since the front left also seemed to have a leak. I changed it back to the original to at least have a real spare. Every 30kms on the N3 I had to pump the wheel! Maybe even sooner than 30km. Basically at every garage!

Guess what?! The car is back with them. I reported the issue I was having. They denied the claim and tried to pin it on me! Believe that? No? Okay I get an email from a gentleman from claims explaining why they are denying it. I don’t even know what he was explaining, but cherry on top is the fact that I asked him if they are trying to pin it on me and he said,” uhhh yes”.

Out here risking my family’s lives and you want to pin it on me?!

Wow wow wow!