JM
James M
1 reviews | Active since Mar 2020
03 Mar 2020, 12:21
Car rental to avoid.
No car of my booked class available despite paying for guaranteed model. Rude staff at desk and then deposit no fully returned with no explanation. Will not use again.
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Replies (1)
Woodford Car Hire's replyOfficial
09 Mar 2020, 17:47 Im really sorry about your experience, I assure you that this is not a norm at Woodford. I will personally escalate your complaint to the highest level so that we may compensate you for this terrible experience.
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Samantha - Vision 2020 Agent
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Samantha - Vision 2020 Agent
Woodford Car Hire's reply09 Mar 2020, 17:47
Official
Im really sorry about your experience, I assure you that this is not a norm at Woodford. I will personally escalate your complaint to the highest level so that we may compensate you for this terrible experience.
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Samantha - Vision 2020 Agent
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Samantha - Vision 2020 Agent