RA
Rashad A

1 reviews | Active since Apr 2023

07 Apr 2023, 09:40

Car Hire

I reserved a Toyota Starlet at OR Tambo and was allocated a Renault Triber. I was disappointed but due to urgency I decided to continue to my meeting with the car. This is an awful car and I decided to request for an alternate. OR Tambo did not answer their phones. Out of frustration I decided to call the Sandton branch to see if they could get hold of the OR Tambo branch. They were most accommodating and after about 2 hours they called and offered me a replacement Toyota Rumion from their branch. Well done Sandton (Hilton) branch. ORT branch, please answer your telephone.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply08 Apr 2023, 09:10
Official
Dear Rashad

Thank you for your feedback, We’re so happy to hear that you were satisfied with our services.
 
 We will work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs.
 
 We hope you’ll continue to use our services in the future and that you’ll recommend us to your friends and family. Thank you again for your feedback.
 
 We appreciate your business and hope to serve you again in the future.

Yours sincerely,
Shaylene Hill
 Woodford Group
Vision 2023 Team