DS
Dave S
1 reviews | Active since Oct 2014
25 Sept 2024, 12:37
Call "on hold" until cut off ....
Tried to call the CPT office to cancel a friend's rental (he is sick in UK) and was on hold with a stupid repetitive "thank you for holding" for 7 minutes until I was cut off. Waste of time despite supposed great ratings.
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Replies (1)
Woodford Car Hire's replyOfficial
25 Sept 2024, 13:09Dear Dave
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply25 Sept 2024, 13:09
Official
Dear Dave
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team