PT
PAUL T

1 reviews | Active since Feb 2014

05 May 2016, 10:10

BUNCH OF *******

I hired a car from WOODFORD in King Shaka Airport on the 28 April 2016. On the 30 April well driving back to the airport myself and my wife had a accident involving another car who crashed into us. Our car was badly damaged and had to be towed back to WOODFORD King Shaka at my own expense. We were taken to the hospital for treatment of injuries due to the accident. Upon arriving at WOODFORD King Shaka we were greeted with no sympathy what so ever. It was business as usual, you crashed our car fill in these papers. Disgusted to say the least. I asked the guy at the counter if he could help me arrange a wheel chair for my wife who could not walk due to a sprained ankle and was told that i would have to get it myself. Disgusted with the service. As we wait for our flight back to Joburg i get an SMS from my bank, R140000 deducted from my account, seconds later another SMS R10000 deducted from the account and shortly after that R5000 deducted from my account. Total amount of R29000 putting my credit card in overdraft. Please note i never gave any permission for this to happen. The accident wasn't my fault, someone crashed into me. I was aware of the vehicle cover and liability and didn't add up to this amount. In contacting WOODFORD for the past 2 days now i get the same answers ' WE ARE INVESTIGATING THE MATTER" Ask to speak to a supervisor or someone in charge and conveniently nobody is available. Mr Essa Suleman Operations Director maybe you will return my call now.

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