Beware ...!

Woodford Cape Town Airport: the desk staff at pick-up was extremely unfriendly and halfway through the rental period they debited my card without notice for the excess cover that was only placed on my card as a hold (pre-authorization). I was unable to reach them by phone, their responsiveness via email was also lacking and it took four weeks after the rental period to get the amount credited back. Similar issues are reported by other customers. To make matters worse, six weeks after the end of the rental period they sent an invoice for a fine without a copy of this fine. Today, three weeks later, they still haven't responded to my numerous requests for an explanation or copy of that fine and now have debited my card for this amount, which I will dispute and report as a *****ulent transaction. I definitely won't use Woodford ever again and wouldn’t recommend them to anyone.