JP
Joachim P
1 reviews | Active since Dec 2019
23 Dec 2019, 11:27
Bad service on deposit refund
I have rented a vehicle from Woodford Car Hire King Shaka. Deposit required was R4000 and they took R5000 from my card. Date collected: 7/12/19 Date returned: 11/12/19 Still no refund received on my deposit, tried contacting the office, everytime I get told they will get back to me but no one does. I went to my bank and they said Woodford must release the money. I need my deposit back. Will never use Woodford again.
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Woodford Car Hire's replyOfficial
30 Dec 2019, 13:41Thank you for taking the time to review Woodford Car Hire.
We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly.
Thank you again for your support and the invaluable input that will guide us in improving our service to you.
Sincerely,
The Woodford Customer Service Team
Woodford Car Hire's reply30 Dec 2019, 13:41
Official
Thank you for taking the time to review Woodford Car Hire.
We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly.
Thank you again for your support and the invaluable input that will guide us in improving our service to you.
Sincerely,
The Woodford Customer Service Team