Bad Service

Absolutely pathetic service from the staff at the OR Tambo branch. I had an emergency where I needed to get hold of a 24 hour contact center and there was not one number i could get through to, it kept saying I have called outside office hours to call after 7am, firstly I was calling after 7am and secondly how can a 24 hour number not be available. I will never use Woodford again it was the worst experience I have ever had with a Car Hire company. not forgetting all the hidden charges. As for the staff having absolutely no urgency to assist when we arrived, it was late and they just didnt bother. What is the point of completing the online check in and requesting a specific vehicle in advance if this cannot be adhered to.