Bad Service and Payment not working

I have managed to book one car successfully but I was charged for the deposit twice. I also have been trying to contact Woodford Car Hire through Whatsapp and e-mail with nobody returning my emails or responding to my texts. It's costing international calls to figure thins out and still not successful. The payment system fails every card you try and pay with so the payment system is down and definitely not trusted as my friend (who also tried both his cards) failed as well. When calling his bank to find out why it's blocked, he was told there is no security on that website that's why it fails. Come on Woodford Car Hire.