MM
Minkz M
1 reviews | Active since Dec 2013
24 Jun 2025, 09:18
Bad service
I am very disappointed. I hired a car through booking.com and I was not happy with the car, which i went to woodford airport for an upgrade. They said I will need to take a new hire and cancel the other one and which I did. Till this day since the 13 i have not gotten my refund. Booking.com says they are waiting on Woodford to confirm cancellation so they can process my refund. This is ridiculous, you cant keep my money hostage. I was willing to renew the hire I have now but I am not sure anymore with this service. Release my called hire so booking.com can pay me. Im so tired of your bad service
Helpful (0)
Replies (2)0
Replies (2)
Woodford Car Hire's replyOfficial
24 Jun 2025, 10:22Dear Minkz
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply24 Jun 2025, 10:22
Official
Dear Minkz
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
MM
Minkz M's updateReviewer Update
24 Jun 2025, 12:25There is no email address provided. Please have someone call me and sort this ou. Thats it
MM
Minkz M's update24 Jun 2025, 12:25
Reviewer Update
There is no email address provided. Please have someone call me and sort this ou. Thats it