1 reviews | Active since May 2025
BAD SERVICE
Such a bad service I received on Monday the 12th of May 2025.
After I have done all the enquires as to what is required, I came prepared in the afternoon at 16h30 as agreed. When I got to the office Angelique (the lady that was assisting me over the phone) was not there and the gentleman that was assisting me told me all the information that I got from Angelique was incorrect.
The amount that had to be in my credit card was incorrect, the amount that I was told will cost me for hiring was also incorrect. Stranded as I was, the gentleman told me that no where I will get assisted. I left their office without a car even though I made arrangements with Angelique in the morning of the same day.
It is such a poor service! I will never attempt to hire a car from this company again and I will never recommend any one I know to hire there.
What an inconvenience.
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
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Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team