Bad experience by Woodford Car Rental at King Shaka International airport

I was subjected to the worst car rental experience. I paid the rental in full for a BMW X3 and when I got to King Shaka International, first I was told I had to provide a payslip, proof of income, proof of residence, a credit score of 500+, and only when approved, I could get a car. Needless to say, a deposit of 15000 needed to be secured and over an above the car rental payment which I already paid. After all this I was then told that the car was not available and that an exchange would be arranged as soon as the vehicle is available. I still paid for something I didn’t receive. The exchange didn’t happen nor did Woodford make an effort to call me to explain why they didn’t deliver according to their promises. While all this was happening, the other customer (majority Caucasian were not subjected to these requirements). I urge most people to avoid using Woodford. Not only are they unfair and ****** but unprofessional especially the King Shaka Airport staff. I will not use their services ever again