Bad experience

My latest experience with Woodford was awful! When I picked up my car, I wasn't told it was a brand new car, and that there were no number plates. The registration sticker on the back window had fallen off (evidence showed that it had fallen off several times) I drove all the way to the Kruger Park, and was denied entry due to no number plates (or registration sticker) Also when I picked up the car, the guy behind the counter would not let me use the 10% discount voucher, as he said I should have used it online when I made the booking. He was most unhelpful, and quite honestly, I should have walked out there and then, and sorry that I didn't do so!!!