Bad Customer Service from Woodford Springfield!

This was my second time using the car hire services with Woodford and the experience was horrible. I hired my car at Springfield branch and the consultant there, Londiwe Mthethwa had such horrible customer service. I booked my car online only to find out that the car wasn’t available upon collection. There was no remorse or any form of assistance offered by the consultant. I was simply told, “we don’t have the car and if you’re not taking a smaller car option we can assist you further”. I’ve had a better experience in the PMB branch and would never recommend the Springfield Branch.