Bad Car Hire

Well! Firstly I arrive to collect the car at the exHilton. Where Enterprise car rental aka the above is located. I ask if I can use my digital card because the bank destroyed mine. They say no I say fine I'll pay cash 10k cool. Deposit paid only to hand over my license a temp the card is ready then he says no. So I'm again okay then said no I'll come back and he said then we'd book in someone elses name. Cool. I giggle then ask " what about my deposit..." He then says" it will be automatically refunded if you leave and I say you didn't pitch up to collect the car" hmmm have you ever?! No!!! So I proceed to the lobby to call and say ****MERS... Please ensure you pay my deposit back. Did I mention you have to call Spain I think hahaha I DIED...Let's not forget the language barrier and it sounding like they're only understanding themselves say" no refund" NEVER EVER WILL I EVER. Stick to dealing directly with known players!!! The rest make profit off *****ing from people on before Easter Weekend and lying.