sS
sanjay S

1 reviews | Active since Jun 2017

08 Jun 2026, 07:06

Avoiding reversal of deposit

Car hire companies always take a deposit when hiring a car and one trusts that the company releases/reverses the funds on time. Hired a car on 20th May 2026 and returned on 21st May 2026, Services when receiving and returning car was good. Woodford has not released the deposit as at 8 June 2026 and has not responded to mails regarding the reversal of deposits.

0
Replies (3)
Woodford Car Hire
Woodford Car Hire's reply08 Jun 2026, 07:52
Official
Dear Sanjay 
 
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 
 
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 
 
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2026 Team 
sS
sanjay S's update08 Jun 2026, 21:40
Reviewer Update
Thank you for the feedback and I will follow up with the bank.

Regards

Sanjay
Woodford Car Hire
Woodford Car Hire's reply11 Jun 2026, 08:35
Official
Noted with thanks