AL
Alan L

1 reviews | Active since Jan 2024

08 Jan 2024, 01:45

Avoid Woodford - especially with VISA Fusion Card from FNB

They Pathetic they try hard but a basic issue like accepting credit and putting payment through was a fiasco. The manager was "too busy" on another call to even explain. It took phoning head office and making a huge issue for them to eventually sort. 30 minutes of wasted time and arguing because they could not sort their issues with FNB when I had over R100k in the account for a R4k deposit which they refused at first to put my fusion visa card through was really disappointing. They also have brands of enterprise and alamo so really expect a more functioning system

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply08 Jan 2024, 08:24
Official
Dear Alan
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.
 
Abigail Mentor
The Woodford Group
Vision 2024 Team