MG
Mich G

1 reviews | Active since Oct 2023

31 Oct 2023, 18:24

Avoid Woodford Car Hire

Worst service and constant lying about getting my refund. I cancelled the car hire based on other peoples' negative reviews here and am so pleased i did!! DO NOT hire from here, unless you want to lose your money. I cancelled the car on the 27th of September, and was promised the small deposit refund since then- one month later still nothing). I even went into the branch last week to complain, and to my face they apologised and promised they would refund it into my account immediately as I had waited so long. Still nothing. Again another email saying they would pay the end of this week due to a backlog in their finance area. STAY FAR AWAY from this company.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply01 Nov 2023, 07:20
Official
Dear Mich G
 
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.
 
Abigail Mentor
The Woodford Group
Vision 2023 Team