Avoid this ********** company

Hired car from OR Tambo for 30 days returned Nov19. Very slight scuff on bumper on return which I acknowledged by writing out a report stating that I had rubbed against a pole. No scratch or dent, just a scuff. There was much worse existing damage elsewhere on the car. My R8000 deposit was not returned and there was no communication from them. 6 weeks later start the follow up. Numerous phone calls later and a misleading series of emails, I get an invoice **********ly stating damage to the other side of the car and full amount of deposit retained. Their own damage report shows no new damage. Query again and it's 'escalated' to management. This means nothing. I get an email to say they have refused. No reason, no proof, quotes, nothing. I write to management. Ignored. Waste of time. They know you are overseas and can't do anything. It's clearly part of their profit margin.