APPALLING CUSTOMER SERVICE AT WOODFORD

Good day, I am appalled at the customer service I recently experienced with Woodford Car rentals. Leon who works at Woodford Head Office is a true definition of Poor Customer Service and and in all ascents lacks competence in his role. He lacks knowledge of the South African Law (Customers Rights) Customers do owe money to companies from time to time but there are ways and processes of recovering this in line with the law. Woodford's contracts has no obligation on it fine prints on payment due date therefore the collector can bully or threaten the customer at will to make payments. Please Do NOT DO BUSINESS with Woodford because they do not understand post customer support especially when you owe them. I'm disappointed and appalled at Leon who chose to be in a direct Back and forth email trail with me irrespective who was right or wrong in this instance because there proper professional ways in dealing with an unhappy customer. The aim (let me educate you Woodford) is to resolve the matter as quickly as possible with both parties in a fair agreement and not this nonsense of threats and bullying from *********** staff who battle to absorb pressure from their uplines and hand it directly to customers. SHOCKING AND PATHETIC