Angry and Disgusted Customer!!!

I reserved a quantum 11 seater with Woodford to take 11 passengers, a deposit was taken and confirmation emails was received . On the day of the pick up, I got a shock of my life when I was told that they do not have a 11 seater, they only have 8 seater a Vito tourer which does not meet my expectation, the guy who was helping me was phoning other companies while I was waiting. I waited for more than an hour without any help, mind you the people that I was travelling with were waiting for me in our meeting point, the service that I received with Woodford was so unprofessional and disgusting when I was told to hire another vehicle so that other passengers will be accommodated, how I was supposed to drive two vehicles and why should I pay for two cars when I required one. My trip was messed up by this people from Woodford. The guy who was helping me came back with a so called solution that he found a car that meet my expectation from another company which I have to pay R3000 more which was not budgeted for. Because I was the organiser of this trip I have to use my own car to accommodate others, find a driver and pay for a petrol. I will never use Woodford again in my whole life and not even recommend to anyone. I end up paying more than what I budgeted for. If it can happen I want Woodford to pay me R2200 for the extra money I used for my trip. A very angry customer!