KC
Keeran C

1 reviews | Active since Aug 2021

11 Feb 2026, 15:26

********* and *****ulent acts from Woodford- OR Thambo

They have recorded incorrect mileage or 2 separate forms. When I picked up the vehicle it had another mileage on.I have taken a photo of the mileage when I picked up the vehicle. I did not inspect the car because I was not told or advised to do so. When I returned the car the inspector advised me there is a damage to the front right wheel cap. After investigating on my own. I have noticed when they sent me records of the inspection the mileage read 15873km when I picked up the vehicle the mileage was 16133km that's a total of 260km driven after inspection and reports was done. How am I to blame for the following incident. To me it seems like they knew about the incident and waited for me to return the vehicle and put the blame on me. Also I picked up the vehicle at 16 133km. It was recorded that I picked up the vehicle at 16 129km that's also 4km difference from their invoice submitted to me. I highly recommend to people do not use WOODFORD CAR HIRE-OR THAMBO. You will be accused and billed for things you did not do. I have all the proof awaiting to take this further. I have received all false information from them on the inspection side.This could have been photos taken for the respective mileage submitted in the inspection.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply12 Feb 2026, 07:25
Official
Dear Keeran 
 
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 
 
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 
 
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 
 
You may email us on *** 
 
Thank you for your support. 
 
Yours Sincerely. 

Abigail Mentor
The Woodford Group
Vision 2026 Team