EA
Emile A

1 reviews | Active since Oct 2022

04 Nov 2023, 07:10

Amazing customer service

The customer service was very good. There was an issue with the car and Woodford swapped the car. Not only did they just provide us with a different car but also brought us the car. We were in the Kruger National Park at the time and was able to do the car swap at the nearest gate. Woodford organized a driver to bring the car to the nearest gate which was almost a 500 km drive one way for their driver. I'm very pleased with the service we received from them and how they went above and beyond.

Additionally, the process to receive and drop the car off was a very pleasant experience.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply04 Nov 2023, 07:36
Official
Dear Emile
 
Thank you so much for your positive feedback and for taking the time to post this review. 
 
We are so glad you're happy with the service received. 
 
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
 
Thank you for your support and patience.
 
Yours sincerely.

Abigail Mentor
The Woodford Group
Vision 2023 Team