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Aleke D
1 reviews | Active since Jan 2023
01 Feb 2023, 21:26
Almost excellent
I'm very sorry to give you 4 stars, all the experience was great, the staff is so kind, but sadly the worst part is the car. Even it was a Toyota Corolla Cross 2023, with less than 5,000 kms in its life, this specific car isn´t a good car for tourists, it doesn´t have a rear camera, and most of all doesn´t have Apple Carplay or Android. Also this car don´t have a correct way of illumination inside the car, for example, I couldn´t see the door lock or windows button properly. I was very disappointed with this car, because all previous car that I rented with you have these very important apps.
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Replies (1)Woodford Car Hire's replyOfficial
02 Feb 2023, 07:11Dear Aleke
Thank you so much for taking the time to post this review.
We truly appreciate your valuable feedback as it is our valued customers like yourself who help us improve and do better.
My sincere apologies for the experience you had and will ensure we do better.
Please email our customer care department at *** as we would like to work hard to gain your trust back.
Thank you for being part of our journey.
Yours Sincerely
Shaylene Hill
Vision 2023 Team
Woodford Group
Thank you so much for taking the time to post this review.
We truly appreciate your valuable feedback as it is our valued customers like yourself who help us improve and do better.
My sincere apologies for the experience you had and will ensure we do better.
Please email our customer care department at *** as we would like to work hard to gain your trust back.
Thank you for being part of our journey.
Yours Sincerely
Shaylene Hill
Vision 2023 Team
Woodford Group
Woodford Car Hire's reply02 Feb 2023, 07:11
Official
Dear Aleke
Thank you so much for taking the time to post this review.
We truly appreciate your valuable feedback as it is our valued customers like yourself who help us improve and do better.
My sincere apologies for the experience you had and will ensure we do better.
Please email our customer care department at *** as we would like to work hard to gain your trust back.
Thank you for being part of our journey.
Yours Sincerely
Shaylene Hill
Vision 2023 Team
Woodford Group
Thank you so much for taking the time to post this review.
We truly appreciate your valuable feedback as it is our valued customers like yourself who help us improve and do better.
My sincere apologies for the experience you had and will ensure we do better.
Please email our customer care department at *** as we would like to work hard to gain your trust back.
Thank you for being part of our journey.
Yours Sincerely
Shaylene Hill
Vision 2023 Team
Woodford Group
